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Australians have become the highest users of Claude. Now is the opportunity for small and medium businesses to leverage that AI curiousity.

Governance is not the word that gets people excited about AI. It sounds like paperwork, committees, and a long policy nobody reads. Good AI governance can be far simpler than that, and right now it is one of the most useful things you can put in place for your business. 🧡Here is the heart of it. AI governance is simply the set of agreements that decide how AI gets used in your business, by whom, and within what boundaries. It is what turns scattered AI use into something del

Read that again. Most businesses are delivering training. Most are still falling short. I came across this in a DataCamp and YouGov report this week. Only 35% of leaders say they have a mature, organisation wide upskilling program. Bright Horizons released their 2026 Workforce Outlook the same week. When employers actively provide AI training, adoption jumps from 25% to 76%. Three times higher. And 85% of employees said they would be more loyal to an employer who invests in t

Last week I wrote about what happens when AI is introduced badly. When businesses use it to monitor keystrokes and track mouse movements instead of helping their people do better work. The backlash at Meta was the headline, but the principle scales to every team, no matter the size. This week I want to talk about the other side. Not surveillance. Skills. There is a gap opening up in Australian workplaces right now, and it has very little to do with the technology itself. Most

There's a divide growing in how people experience AI at work. And it has almost nothing to do with technology. Reading about Meta's mouse tracking software implementation this week and Nazrul Islam's piece in The Guardian about AI and worker surveillance really stopped me in my tracks and made me reflect on what is happening in workplaces right now. Some people are using AI to clear the repetitive work so they can focus on thinking, relationships, and judgement. Others are be

This post has a link to our weekly newsletter. In this week we explore AI readiness assessment. A critical piece before selecting and using AI tools

Check out our newsletter where we set out the steps to undertake an AI time audit to find your AI opportunity. The opportunity for small and medium businesses is significant. It could give you back your weekends.

In case you missed our weekly newsletter, check it out here: https://www.nuovoinsights.com/so/abPsxscV4?languageTag=en

Nuovo Insights is co-hosting an event with the wonderful team at Coutts Lawyers & Conveyancers that I think every Southwest Sydney business owner should know about. Beyond the Hype: What AI Actually Means for Your Business 📅 Thursday 23 April 2026 · 5:00 pm – 8:00 pm 📍 Camden Valley Inn, Narellan 🎟 Tickets: https://www.eventbrite.com.au/e/beyond-the-hype-what-ai-actually-means-for-your-business-tickets-1982746596444 No jargon. No vendor pitches. Just an honest conversati

We are teaming up with Coutts Lawyers and Conveyancers to present a practical evening for business owners who are ready to shape their AI adoption plans with confidence. Beyond the Hype gives you both sides of the picture, both opportunities and risks, practical implementation and legal clarity, in one room. You will leave knowing: Where AI is heading and what it means for a business of your size How to identify the right AI opportunities without the risk The legal, complia

Is AI taking jobs or is there an AI opportunity? Inner city workforces are most at risk of AI displacement. Yet for outer city SMEs, there is opporutnity. Just imagine as a small business owner what freeing up time could do for you. Could it be increasing margins, more customers or creating entirely new service offerings? AI could do that for you!

Three key takeaways for legal professionals to consider, and the advantages smaller and medium firms have.

Annual One Day CLE - Macarthur Law Society In 2025 89% of legal professionals believed AI could be applied to their industry. Legal Tech is booming! Yet adoption of AI across small and medium firms is sporadic at best! During our one-hour seminar we will be unpacking what AI means in an ever-changing landscape for the legal industry. Practical steps to safe and successful AI implementation will be provided.

Find out how to turn the hype to actionable steps that will create value for your business by smart adoption of AI.

Depending on what you read, and what podcast you listen to, the commentary about AI impact and opportunities for SMEs is mixed! On one...

In today's fast-paced business environment, small and medium enterprises (SMEs) are facing a critical decision. How to harness the...