Senior change leadership for AI adoption in regulated and people-first sectors.
Nuovo Insights is a boutique AI advisory firm. We work with executive teams in mid-tier Australian organisations where AI adoption depends on getting the people side right as much as the technology.
Why Nuovo Insights exists
To date large organisations have been able to adopt AI and scale from pilots more rapidly than mid-tier and small organisations.
We built Nuovo Insights as we are passionate about the value of small and medium businesses and mid-tier organisations. We are able to provide senior practitioners, working directly with you, in a firm small enough to care and credentialled enough to be trusted with the decisions that matter.
We do not sell software. We do not deliver through juniors. We work alongside your executive team to design AI adoption that respects your people, your regulators, your customers and your unique AI needs.
Our approach
Tracy holds a Master of Applied Psychology. That psychology lens shapes everything we do. AI adoption succeeds or fails on the people side, and our work helps leadership teams get that right the first time.
We have led change in some of the most complex environments in Australia and the UK. We know what happens when technology is rolled out without trust, training, or executive sponsorship. We also know what happens when it is done well. We bring both perspectives to every engagement.
And critically, we speak the language of the people who actually have to do the work. The language of executives, managers and front-line staff who need AI to actually make their work better.
Meet Our Team
Meet Tracy
e: tracy@nuovoinsights.com
Tracy is the Founding Principal of Nuovo Insights. With 25 years leading large-scale technology change across the UK and Australia, Tracy has held senior change leadership roles in the NSW Government, the UK National Health Service and multi-national technology client engagements.
Her career spans organisational change for technology programs valued at over $100 million, with deep experience across health, justice, transport, government and commercial sectors. Specific engagements include NSW Department of Communities and Justice, Transport for NSW, and major program work for the United Nations and the NHS.
Tracy holds a Bachelor of Science in Psychology and a Master of Applied Psychology (Coaching). This psychology lens shapes everything Nuovo Insights does. AI adoption succeeds or fails on the people side, and Tracy's work helps leadership teams in mid-tier organisations get it right the first time.
Tracy is a member of the Australian Institute of Company Directors. Beyond client work, Tracy is passionate about contributing to the local community including working with women in the Macarthur region to close the gender gap in AI literacy and confidence, and the impact AI is making in our workplaces for current and future generations.
Meet Joe
e: joe@nuovoinsights.com
Joe is Co-founder of Nuovo Insights and brings more than 30 years of C-level technology leadership to selected engagements. He has held Chief Information Officer and Chief Technology Officer roles across ANZ Banking Group, Deutsche Bank, Roads and Maritime Services, Ausroads, Australian Customs and Border Protection, and Kincare Health Services.
His career spans financial services, transport, government and aged care, including building AI and robotics and leading a $150 million risk transformation at major financial institutions. That breadth means Joe has seen technology work and fail across virtually every sector, at every scale.
Joe contributes senior advisory expertise on engagements where his perspective is most valuable: large-scale governance, executive-level AI strategy, and regulated industry transformation.
What sets Joe apart is how he thinks about technology. Throughout his career, he has consistently led from a business outcomes perspective first, and a technology perspective second. Joe translates complex technology decisions into plain business terms, helps understand what's genuinely worth investing in, and makes sure any solution fits how the business works today and where it's heading tomorrow.